Loan Administration Coordinator I
Summary
Title:Loan Administration Coordinator I
ID:2236
Department:Recoveries
Location:Greenville, SC
Description
GLOBAL LENDING SERVICES

Be part of a growing, dynamic, and innovative company in the subprime automotive lending space! Named one of Inc. 5000’s fastest-growing companies for the past four years, Global Lending Services (GLS) is a national originator and servicer of Sub-Prime Auto Loans operating out of Greenville, SC, with another location in the Phoenix, AZ area. The company is committed to building a world-class operation, combining industry-leading talent with a modernized, analytically driven technology platform.

What does it mean to be Loan Administration Coordinator with GLS?

Tremendous opportunity to influence the growth of an outstanding company – GLS is seeking a top tier talent to serve as Loan Administration Coordinator. The role will report to the Manager, Loan Servicing and operate from our Greenville, SC office.

How will you drive value within the organization?

  • Demonstrate a positive attitude, commitment to team and desire to provide world class service to customers within a rapidly growing and changing organization
  • Establish a solid understanding of consumer auto lending to confidently and efficiently perform work processes
  • Thoroughly research account information through use of computer applications and various mediums
  • Exercise good judgment in processing customer disputes and inquiries
  • Properly advise and support consumers’ needs for general account updates, extensions, etc.
  • Provide feedback to management about process efficiency and ways to improve the customer experience
  • Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management
  • Participate in special projects as needed
  • Perform additional assignments as required by the needs of the company or as directed by management

What should you already know to be successful in this role? 

  • Minimum of High School diploma or equivalent required
  • Minimum of one (1) year relevant customer service and/or administrative experience – automotive finance field preferred
  • Must demonstrate exceptional interpersonal skills and professionalism with excellent oral and written communication skills
  • Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
  • Must be extremely organized, detail oriented, and focused on meeting time sensitive deadlines while managing multiple high priority tasks
  • Ability to work well on a team and focus on results, exhibit adaptability and flexibility in a fast pace environment
  • Commitment to exemplifying the organizational core values and key competencies
Employment Requirements:
  • Must be able to pass a criminal background check
  • Schedules fall within dept. hours of operation between 8am and 6pm, and are TBD.
  • Remain in a stationary position for up to 100% of the work day
  • Constantly operate a computer and other standard office equipment
  • Talk and hear to exchange accurate information
  • Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading

Why should you work with us?

GLS has been recognized for the past four consecutive years as one of the fastest-growing private companies in America by Inc. 5000.  We were recognized as the 3rd fastest growing company in Greenville, SC in 2019.  We take our core values of Excellence, Drive, Culture, and Integrity to heart.  We value innovation, adaptability, positivity, and a drive to succeed. GLS is committed to an inclusive and diverse culture that celebrates our successes. We are looking for individuals who want to make a direct impact, take pride in their work, and “raise the bar”.  If this is you, apply today to join our award-winning team and grow with us!

Here’s what we can offer you for your amazing work: 

  • Competitive base pay and performance bonus, dependent on role.
  • Medical, dental, vision, telemedicine, and other supplemental insurance benefits
  • Matching 401K with 100% vesting
  • Long term and short term disability
  • Business casual work environment, including jeans
  • Paid time-off program and paid holidays to help you balance work and personal life
  • Discounts on theme park tickets, hotels, movies, events, and cell service

Please visit www.glsauto.com for information about our great company and other amazing opportunities!

GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees.


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